I cannot create an account with a phone number as all requests have been blocked from my device
When a user's phone number is temporarily blocked from our service, it's typically due to our third-party authentication provider. This can happen with phone numbers from various regions, and we've observed it to be a common occurrence with Croatian and Slovenian numbers.
If you are experiencing this issue and need to use our services urgently, please consider creating an account with your email address instead.
If you would still like to proceed with your phone number, you will need to wait a minimum of one hour before attempting to log in again. Please note that repeated attempts to log in will only increase this waiting period.
I cannot purchase a daily pass from Portunus for my driver even though my driver has registered in the CONROO App
For your information to sync correctly between our systems, please follow these steps:
Make sure there are no spaces in the driver’s name and last name fields in the CONROO app.
Ensure the capitalization of your name and last name in the app matches exactly what's on Portunus.
If you find an inconsistency, please update your profile in the CONROO app by tapping Edit Profile, then tapping Save. This will resync your information and resolve any issues.